Customermates vs Pipedrive
Customermates says it does the job of Pipedrive for less. Here's the price, what you get, and what you give up.
You save 50%
Customermates Starter €12, Pro €29, Business €69 per user/month vs Pipedrive Lite €24, Growth €49, Premium €79, Ultimate €99; monthly billing only, no record caps on paid plans
Customermates is smaller, with fewer integrations than Pipedrive.
| Customermates | Pipedrive | |
|---|---|---|
| Price | €12/user | €24/user |
| Saving | 50% less | — |
| Best for | Customermates Starter €12, Pro €29, Business €69 per user/month vs Pipedrive Lite €24, Growth €49, Premium €79, Ultimate €99; monthly billing only, no record caps on paid plans | Teams that want the biggest, most complete option |
| Trade-off | Fewer integrations than the big tool | You pay more |
| Last checked | 2026-11-10 |
Questions people ask
Is Customermates cheaper than Pipedrive?
By Customermates's own pricing claim, yes: €12/user vs €24/user, about 50% less. Check both pricing pages before you buy.
What do you give up switching from Pipedrive to Customermates?
Customermates is smaller than Pipedrive, so expect fewer integrations and add-ons. Try it with a small part of your work first.
What do you get with Customermates?
Customermates Starter €12, Pro €29, Business €69 per user/month vs Pipedrive Lite €24, Growth €49, Premium €79, Ultimate €99; monthly billing only, no record caps on paid plans
How do I switch from Pipedrive to Customermates?
Export your data first, test a small import, run both side by side for a week, then cancel before your renewal date.